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Returns

Return deadlines

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal deadline expires 14 days from the day on which you acquire, or a third party other than the courier and designated by you acquires, physical possession of the goods.

 

Return process

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (for example, letter sent by post, fax or e-mail):

-         by post at: Handpresso Returns, 20a Franklin Roosevelt Ave. 77210 Avon, France

-         by email at: contact@handpresso.fr

You may use the model withdrawal form below but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal deadline has expired.

You shall send back the goods or hand them over to us in a perfect state, with all the accessories and in their original packaging to HANDPRESSO RETURNS, 20a av. Franklin Roosevelt, 77210 Avon, France, without undue delay and, in any event, no later than 14 days after you have informed us of your decision to withdraw from this contract. This withdrawal deadline is met if you send back the good before the expiration of the 14 day-deadline. The cost of return is at your expense.

 

Model withdrawal form:
(Please complete and return this form only if you wish to withdraw from the contract.)

To the attention of
HANDPRESSO RETURNS, 20a BC Franklin Roosevelt, 77210 Avon, France.

I / We (*) hereby give notice that I/We (*)  withdraw from my/our (*)  contract of sale of the following goods (*) / for the provision of the following service (*):
- Ordered on (*) / received on (*)
- Name of consumer (s)
- Address of consumer (s)
- Signature of consumer (s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.

 

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, except delivery charges, without undue delay and, in any event, no later than 14 days from the day we are informed about your decision to withdraw from this contract. We will refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, this refund will not generate any cost for you. We may withhold reimbursement until we have received the goods back.

 

Exceptions

The exercise of the right of withdrawal is excluded for the following contracts:

- contracts for the supply of goods which, after having been delivered, and by their very nature, are inseparably mixed with other articles.


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